The Service Account Status report should be used for SCE programs. The report shows customers that are or were active in your portfolio. Additionally, the report shows customers for which Add forms were submitted but the customer eligibility determination process has not completed or the customer was identified as Ineligible.
The Registered Meter report should be used for PG&E programs. The report shows customers that are or were active in your portfolio. The Aggregator Enrollment Request report should be used to obtain the status of customers who you've recently Add forms for. The report will identify where in the eligibility determination process the customer is.