FAQs
CBP PG&E Bidding
Reports
Enrollment
- Why is my customer ineligible?
- Can I re-initiate the Online Customer Approval?
- Can I use the "Add Details from CSV File" function on a PG&E TPA form?
- How long does a customer have to approve the Online Customer Approval form?
- The Add Form is “Approved”, but why can’t I nominate the Service Account(s)?
- What does “Resubmission Required Status” mean?
Nominations
- After the Add Form is Approved, why are the associated Service Account(s) not in Nomination Verification report?
- Can I use the Nomination Screen to manually nominate in the Selection Criteria tab?
- How do I find a list of Service Accounts I can nominate for the upcoming DR month?
- What are the different Baseline Options to nominate?
- What are the different Products to nominate?
- When does the CBP Nomination window close?