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  1. MarketSuite DR
  2. FAQs
  3. Enrollment

Enrollment

  • Why is my customer ineligible?
  • Can I re-initiate the Online Customer Approval?
  • Can I use the "Add Details from CSV File" function on a PG&E TPA form?
  • How long does a customer have to approve the Online Customer Approval form?
  • The Add Form is “Approved”, but why can’t I nominate the Service Account(s)?
  • What does “Resubmission Required Status” mean?
  • When should I use the Add Form?
  • When should I use the Update Form?
  • Why can't I see Forms in Approved status?
  • Why isn’t the Add or Update Form saving?
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